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Order & Pay
Is it possible to order from the UK?
In short: Yes, no problem.
Our products are shipped to your from the Netherlands. Since the departure from the EU, there has been some uncertainty about how transport to Great Britain will work. Examples are sometimes cited of situations where a customer has to pay the VAT amount and customs costs at the door or orders being refused at the border. No worries, this is not the case with us.
LifeSpan Europe has a carrier that crosses the North Sea every day and we pay the VAT directly to the British tax authorities. As a British customer you can safely wait for delivery and you don’t have any extra paperwork to do or additional payments to make.
Is it safe to order products at LifeSpan Europe?
We understand that placing a large order demands your trust. Therefore, know that at LifeSpan Europe we are open about our company data,our working methodand, moreover, we are personal and approachable in our services. We offer several payment methods, so that you can also pay afterwards or pay with insurance if you wish. Examples of paying with insurance are PayPal Buyer Protection and Mastercard Delivery Guarantee.
What payment methods can I use to pay?
On our website you can choose from a variety of payment methods.
You can see the lisliterallyt of accepted payment methods here.
I want to buy a product that is out of stock. What can I do?
It happens sometimes a product is temporarily out of stock. In most cases this means that the item is (soon to be) in transit to us. Feel free to ask us about the moment your desired product(s) will be back in stock or reach out to us if you are looking for a good alternative.
I am unable to complete the payment, what do I do?
It sometimes happens the payment was unsuccessful due to circumstances. For example, due to a temporary malfunction on our website or at your credit card company. Please try again a bit later and if possible with a different payment method.
It can also happen the spending limit of your credit card has been exceeded.
Important to know: you can email us about your desired product. We will then send you an invoice with our bank account number (IBAN). You can then transfer the amount manually through your bank.
Is Lifespan Europe able to obtain loose parts?
It is possible that a part has been damaged and the device can no longer be used. For example the console, handle or running surface. Do you need a part for lets say a treadmill, elliptical trainer or exercise bike? Please let us know. We have a number of parts in our own stock. In other cases we can usually obtain loose parts at the manufacturer.
How come I haven't received a confirmation?
After you’ve placed your order, you’ll receive two emails from us: 1) within a few minutes after placing the order you will receive confirmation that the order and payment were successful. 2) within business hours you’ll receive confirmation as soon as possible that we have shipped the order. You’ll also receive an indication of the shipping time. The shipping time depends on your location.
It is possible that these emails end up in the ‘junk email’. Check this one out too to be sure.
What should I do if my order is wrong?
In the rare situation this occurs we'll solve this as soon as possible.
Please send us an e-mail at info@lifespaneurope.com stating your issue or question and we'll get back to you within 24 hours.
Is my personal data safe with lifespaneurope.com?
Yes, your personal data is secure with LifeSpan Europe. We use Shopify for our e-commerce platform, which is known for its robust security measures. Additionally, customer accounts and email marketing are managed through Ortto, another platform with stringent data protection protocols. Both platforms are compliant with GDPR and other data protection laws.
Delivery
Is the delivery free of charge?
All orders costing above 350 euros are delivered free of charge.
You do not pay shipping costs. And (also for UK citizens) there aren’t any additional administration costs and customs formalities.
What is the time of delivery?
The time of delivery of our products depends on your location. Products ordered before 15:00 will be shipped the same day with Palletways throughout Europe. Orders to an address in the Netherlands will be delivered within one business day. In general, your order will be delivered to all locations in Europe within a week.
Where can I find the status of the delivery?
Small products, such as lubricant or heart rate monitors, are shipped with a carrier such as DHL. If the track & trace is not included in the email with the order confirmation, you can request it through our customer service. This way you can check quite accurately when your order will be delivered.
The process is slightly different for large products, such as treadmills or crosstrainers. These are transported through the carriers of Palletways.com.
As it is regarding an international trucking order, the shipping status is more broadly described. You will see the ultimate delivery time. The driver will also call you about thirty minutes in advance about the exact time of delivery.
Does the driver deliver my order inside?
Our products are delivered up to the first doorstep of the building. If you live in an apartment your order will be delivered at the entrance of the building and not at your doorstep. In many cases, heavy equipment is offered on a pallet. In this case, the carrier will deliver the order up to the point he can reach with his pallet truck. For example, this can also be a garage. You can call in the help of your brother, your neighbour or a friend to get your order to its final location. Small and light products will be delivered by a parcel service to the front door of your residence.
At which countries can Lifespan Europe deliver products?
We deliver products to most European countries: from Great Britain to Bulgaria and from Portugal to Finland. See an overview here:
List of countries where we deliver
Is your country not listed? No problem. Please contact us for a customized delivery.
Is it possible to pick up my order?
Do you have your own transport and would you rather pick up your order yourself? No problem! We have a pick-up point in Moordrecht, the Netherlands. If you want to pick up your order yourself make sure to tick ‘Pick up in Moordrecht’ as your delivery method when you place your order. We will set up the order for you and help you with loading your product(s) if necessary. Please note: some of our products are stocked at an external warehouse, but we can have your order ready and available to you within 48 hours.
Can I compensate the Co2-emission of the transport of my order?
Do you want to compensate for the released co2 emission of the transport of your order? It is possible to do this via the link below:
We usually send small packages via DHL. The co2 emissions are compensated by DHL itself.
What should I do if my order is damaged?
Unfortunately, it sometimes occurs your order is damaged during transport. If you notice any damage upon delivery please leave a note at the carriers packing slip. Open the box carefully and check if the product inside is also damaged. If the product is indeed damaged please let us know as soon as possible. We recommend you to take pictures of the damage. Make sure you leave the original packaging intact so you can return the order if necessary.
Carefully open the box and see if the product is also damaged. Is there any damage on the product? Let us know as soon as possible and send a photo of the damage if possible. Leave the original packaging intact, so that it can be returned if necessary.
Europe shipping
LifeSpan Europe delivers free of charge to the countries listed below. These are most of the countries in the European Union, but also the whole of the United Kingdom (England, Wales, Scotland, Northern Ireland). We have warehouses in the Netherlands and the UK. All our prices are including shipment, VAT and customs duties.
We also offer free delivery to the following countries in Europe
| Country | Days |
|---|---|
| 🇦🇹 Austria | 3 to 6 |
| 🇧🇪 Belgium | 1 to 2 |
| 🇧🇬 Bulgaria | 3 to 5 |
| 🇨🇿 Czech Republic | 3 to 5 |
| 🇩🇰 Denmark | 4 to 9 |
| 🇪🇪 Estonia | 3 to 6 |
| 🇫🇮 Finland | 4 to 9 |
| 🇫🇷 France | 3 to 6 |
| 🇩🇪 Germany | 3 to 6 |
| 🇭🇺 Hungary | 3 to 5 |
| 🇮🇪 Ireland | 3 to 6 |
| 🇮🇹 Italy | 4 to 9 |
| 🇱🇹 Lithuania | 4 to 6 |
| 🇱🇻 Latvia | 4 to 6 |
| 🇱🇺 Luxembourg | 2 to 3 |
| 🇳🇱 Netherlands | 1 |
| 🇵🇱 Poland | 3 to 5 |
| 🇵🇹 Portugal | 4 to 9 |
| 🇷🇴 Romania | 4 to 9 |
| 🇸🇰 Slovakia | 4 to 9 |
| 🇸🇮 Slovenia | 4 to 6 |
| 🇪🇸 Spain | 4 to 9 |
| 🇸🇪 Sweden | 4 to 9 |
| 🇬🇧 UK | 2 to 4* |
| 🇨🇭 Switzerland | On request** |
|
🇨🇾 Cyprus |
On request*** |
*Are you ordering a product from the UK? No problem! Most items are delivered from our UK warehouse in Stoke-on-Trent and will be shipped to you within a few days. Some items, such as combinations with desks, have a longer delivery time. These items come partly from our main warehouse in The Netherlands. All our prices includes shipping, customs costs, VAT and paperwork for the import.
** Are you ordering a product from Switzerland? No problem! Contact us for a quote. When ordering to Switzerland, Swiss VAT, extra transportation and the necessary import documents are taken into account. It is also possible to pick up orders in Waldshut-Tiengen (just across the border in Germany). Note! For some products it can be even cheaper to import it into Switzerland than shipping it within EU counties! This is a result of the differences in VAT!
***We can deliver our products in the Republic of Cyprus (EU), but have to charge shipping costs as the transport is by ship. Send us a message with your address and we will make a proposal. The transport takes about 3 weeks. Products are delivered to the desired address.
Delivery elsewhere
Are you located outside our standard delivery area? And do you still want to order our LifeSpan equipment? Maybe that’s possible. We work together with a number of carriers who can continue to deliver, whereby we can make a customised quote. Contact us and we’ll let you know what’s possible!
Free shipment
Order your LifeSpan Fitness Device or Workplace online, and we’ll get to work right away! Ordered before 15:00, shipped the same day with Palletways throughout Europe. Fitness machines are heavy products and are shipped on a pallet. The transporter delivers the pallet to the first threshold of the building. If you live in an apartment, your order will be delivered at the entrance of the building and not to your front door. The carrier delivers the pallet with the fitness equipment to the point where he can reach with his pallet truck.
Service after purchase
Where can I find the manual of a product?
The manual of a product can be found on the concerning product page at our website. If you scroll down there, you will see an orange or a blue button that refers to the manual.
How do I use the LifeSpan Silicone Spray?
To extend the life of your treadmill, it is important to provide it with LifeSpan silicone spray four times a year. Here’s how to use this:
- Turn off the treadmill and unplug the power cord.
- Starting toward the front (motor side) of your treadmill, slide your hand under the belt, creating a separation between the deck and the belt.
- Slide the grease tube as close to the center of the deck as possible.
- While gently applying controlled pressure to the squeeze bottle, slowly move the applicator from the center to the edge of the treadmill.
- Apply approximately 15 milliliters (1/8 of the bottle) to the bottom of the belt.
- Repeat steps 2-3 on the other side of the belt.
- Plug in the treadmill, turn it on and run for 3-5 minutes to evenly distribute the treadmill lubricant.
How do I return a product?
If you want to return product(s) please contact us in advance by e-mail or telephone, stating your order number and your name. We would like to ask you not to return the product to us without prior approval, so we can handle the return process as effectively as possible. The product(s) must be packed in the original packaging. The carrier will carry out the collection of the product.
Email: info@lifespaneurope.com
Phone: +31 (0) 85 902 2245
Business hours: working days from 9:00 AM to 5:00 PM. (09.00-17.00h)
Do I need to register a warranty?
No, you do not need to register your warranty. The warranty is valid from the date of purchase and non-transferable.
How long will it take to process my refund?
The time it takes to process a refund may vary depending on the payment method used and the bank's policies. However, we aim to process all refunds within 5-7 business days after receiving and inspecting the returned item.
Service partners
We have a network of various service companies, who can carry out any repairs if necessary.
How do I translate the user manuals?
Step 1: Save the PDF manual to your computer
Step 2: Convert the manual to a Word document
- Open PDF in Adobe Acrobat
- Go to file (in the top left corner)
- Click Export a PDF, and then click Microsoft Word Document.
Step 3: Translate your Word document into Microsoft Word
- Clicking tools
- Click translate
- Clicktranslate document
- Select language you want the manual translated to
- Click translate
Step 4: Save your document and you can use it as your new manual.
For business
I'm a shop owner, can I sell LifeSpan products?
Yes you can! LifeSpan Europe is a European licensee that imports directly from the manufacturer. Because of this have the opportunity to collaborate with retailers. Do you have a fitness store and are you based in Europe? Please contact us for price lists and purchasing conditions.
I'm affiliated with a school or company, can I place an order with Lifespan Europe?
Do you want to place a business order? That is also possible at LifeSpan Europe. You can place business purchases in two ways: 1) you can place orders at our webshop and use one of our many payment methods or 2) you can use an invoice we will send you upon request. We can reverse the VAT for deliveries outside the Netherlands.
Business order/reverse VAT
Want to place a business order? That is also possible at LifeSpan Europe. You can make business purchases in two ways:
1) via the webshop with one of our many payment methods or
2) via an invoice that we will send on request. Pay via the webshop
Ordering via the website is easy and fast. In the online ordering process you indicate that you are a business customer and you provide the requested information, such as billing address, delivery address and VAT number.
After completing the order, you will receive a digital invoice from us containing all the information you need for your administration, such as the VAT amount, your invoice details and our details.
Pay by invoice
Contact us if you want to receive an invoice with the desired products. We often send it to you the same day. We hold the price and stock for you. After payment we will send the items to you. This is used, for example, for:
-
- Orders to be approved or paid for by another department;
- Orders with extra services or customization;
- Orders with large numbers.
Order outside the Netherlands
Do you want to place an order on behalf of a company that is not based in the Netherlands?
Then let us know via our contact form! Mention the products you want to order, the company name and the VAT number of your company. You will receive the invoice without VAT from us, which you can pay via a standard payment method or bank transfer.
International shipping
LifeSpan Europe delivers free of charge to the countries listed below. These are most of the countries in the European Union, but also the whole of the United Kingdom (England, Wales, Scotland, Northern Ireland). We have warehouses in the Netherlands and the UK. All our prices are including shipment, VAT and customs duties.
We also offer free delivery to the following countries in Europe
| Country | Days |
|---|---|
| 🇦🇹 Austria | 3 to 6 |
| 🇧🇪 Belgium | 1 to 2 |
| 🇧🇬 Bulgaria | 3 to 5 |
| 🇨🇿 Czech Republic | 3 to 5 |
| 🇩🇰 Denmark | 4 to 9 |
| 🇪🇪 Estonia | 3 to 6 |
| 🇫🇮 Finland | 4 to 9 |
| 🇫🇷 France | 3 to 6 |
| 🇩🇪 Germany | 3 to 6 |
| 🇭🇺 Hungary | 3 to 5 |
| 🇮🇪 Ireland | 3 to 6 |
| 🇮🇹 Italy | 4 to 9 |
| 🇱🇹 Lithuania | 4 to 6 |
| 🇱🇻 Latvia | 4 to 6 |
| 🇱🇺 Luxembourg | 2 to 3 |
| 🇳🇱 Netherlands | 1 |
| 🇵🇱 Poland | 3 to 5 |
| 🇵🇹 Portugal | 4 to 9 |
| 🇷🇴 Romania | 4 to 9 |
| 🇸🇰 Slovakia | 4 to 9 |
| 🇸🇮 Slovenia | 4 to 6 |
| 🇪🇸 Spain | 4 to 9 |
| 🇸🇪 Sweden | 4 to 9 |
| 🇬🇧 UK | 2 to 4* |
| 🇨🇭 Switzerland | On request** |
|
🇨🇾 Cyprus |
On request*** |
*Are you ordering a product from the UK? No problem! Most items are delivered from our UK warehouse in Stoke-on-Trent and will be shipped to you within a few days. Some items, such as combinations with desks, have a longer delivery time. These items come partly from our main warehouse in The Netherlands. All our prices includes shipping, customs costs, VAT and paperwork for the import.
** Are you ordering a product from Switzerland? No problem! Contact us for a quote. When ordering to Switzerland, Swiss VAT, extra transportation and the necessary import documents are taken into account. It is also possible to pick up orders in Waldshut-Tiengen (just across the border in Germany). Note! For some products it can be even cheaper to import it into Switzerland than shipping it within EU counties! This is a result of the differences in VAT!
***We can deliver our products in the Republic of Cyprus (EU), but have to charge shipping costs as the transport is by ship. Send us a message with your address and we will make a proposal. The transport takes about 3 weeks. Products are delivered to the desired address.
Delivery elsewhere
Are you located outside our standard delivery area? And do you still want to order our LifeSpan equipment? Maybe that’s possible. We work together with a number of carriers who can continue to deliver, whereby we can make a customised quote. Contact us and we’ll let you know what’s possible!
Free shipment
Order your LifeSpan Fitness Device or Workplace online, and we’ll get to work right away! Ordered before 15:00, shipped the same day with Palletways throughout Europe. Fitness machines are heavy products and are shipped on a pallet. The transporter delivers the pallet to the first threshold of the building. If you live in an apartment, your order will be delivered at the entrance of the building and not to your front door. The carrier delivers the pallet with the fitness equipment to the point where he can reach with his pallet truck.
Export outside of the EU
LifeSpan Europe can deliver in most of the European Union and also in the United Kingdom, see overview here.
Are you located outside our standard delivery area? And do you still want to order our LifeSpan equipment?
Maybe that's possible. We work together with a number of carriers who can continue to deliver, whereby we can make a customized quote. Contact us and we'll let you know what's possible!
Become an affiliate partner
Do you have your own website? Or do you have a popular channel on social media? Then earn money with this and become an affiliate partner of LifeSpan!
Become a LifeSpanEurope.com partner
That's very easy. What should you do? You sign up for free at Rakuten. Then you can start promoting LifeSpan on your website. For example, place text links, banners or our product feed on your website. If your visitors click on this and make a purchase at LifeSpan within 30 days, you will receive a nice percentage of the order value. With a product group such as fitness equipment, which involves relatively high amounts, these earnings quickly add up!How does it work?
- Promote LifeSpan on your website.
- The visitor clicks through to www.lifespaneurope.com.
- This places an order with LifeSpan.
- The order is registered real-time in Rakuten.
- Rakuten pays you the commission within a month.
Sign up right away!
We sell in most European countries (view them here) and sell on TradeTracker in the Netherlands, Belgium, Austria, Germany, Spain, France and Great Britain. You can become a LifeSpan partner absolutely free by signing up through Rakuten. Good luck!
Commission
You receive a commission when your website visitor places an order with LifeSpan and it is approved.
Benefits as a partner
- High order value
- Available in multiple countries
- Good value for money.
- Up-to-date advertising material.
- Product feed available.
- High conversion and low return rate.
- Personal support.
LifeSpan on your marketplace
Do you have an online store, want to sell our products, but you don't have the space to store them yourself, for example?
You can sell all LifeSpan items on the basis of drop shipment: you make the sale, we will arrange the transport to your customer.
We already sell LifeSpan Fitness and LifeSpan Workplace products on various marketplaces throughout Europe. For example at Decathlon and Amazon. Do you manage a marketplace?
And do you see our products as a valuable addition to the range? Let us know!
Do you want to sell LifeSpan products?
LifeSpan Europe is open to partnerships to jointly sell LifeSpan Fitness and LifeSpan Workplace products. This can be done in several ways, each with their own percentage of margin or commission that can be earned.
Dealer
Do you have your own fitness store or web store for sports equipment? Then it is very interesting to also purchase products from LifeSpan. We can deliver our products throughout Europe, so that your store is also equipped with rock-solid treadmills, cross trainers, exercise bikes and more. Read more via the link below and request a dealer price list.
Dropshipment
Do you have an online store, want to sell our products, but you don't have the space to store them yourself, for example? You can sell all LifeSpan items on the basis of drop shipment: you make the sale, we will arrange the transport to your customer.
Affiliate
As LifeSpan we are affiliated with TradeTracker. Via this affiliate platform it is possible to automatically receive a feed of our products with current prices and stocks. Your transactions are measured via a tracking cookie and automatically paid out at the end of the month.
Account
How can I change my account information?
To change your account information, simply log in to your LifeSpan Europe account. Once logged in, navigate to the 'Account Settings' or 'Profile' section where you can update your personal details, shipping address, and other relevant information.
How do I change my password?
To change your password, go to the 'Account Settings' section after logging in to your LifeSpan Europe account. Look for the 'Change Password' option and follow the on-screen instructions to successfully update your password.
General
How do I contact LifeSpan Europe?
You can contact LifeSpan Europe through various means:
- Email: info@lifespaneurope.com
- Phone: +31 (0) 859022245
- Contact Form: Available on our website under the 'Contact Us' section.
Returns
Return
Is the product not completely to your satisfactory, or have you changed your mind?
Not a problem at all! You can return your goods within 30 days. The cooling-off period starts from the moment you've received your order.
If you wish to return a product please send an email to info@lifespaneurope.com. After receiving your request we'll confirm this by e-mail and start the return procedure. Unfortunately returns without prior notification can not be processed.
Return shipment
A return shipment must be packed in a protective box to prevent the products from being damaged. The returned products must be complete and send in its original packaging.
In case of damage or traces of use, other than the required use during the cooling-off period we will be obliged to deduct a percentage of the sales price on the amount to be refunded.
Pick-up service
If you don't have a carrier we will contact a transport company for a 'home pick up'. We will set up a pick-up order for a pick-up moment of your choosing but always between 10.00 AM and 6.00 PM.
The product must be ready for shipment at the appointed time at the location it was originally delivered, preferably in its original packaging and palletized if possible. The products must be placed at the first door on the ground floor. The same goes for apartment buildings. In most cases heavy products are picked up by a pallet truck.
In this case the courier has to be able to get his pallet truck as close to the product as possible Upon receiving the return shipment we'll check if it meets the terms and conditions for return shipments.
You'll receive confirmation by e-mail. If everything is in order you'll receive a full refund minus the pick-up costs. You'll be refunded as soon as possible and always within 10 business days after processing the return shipment We will keep you informed throughout the process.
The product is incomplete or defect?
In the rare situation this occurs we'll solve this as soon as possible.
Please send us an e-mail at info@lifespaneurope.com stating your issue or question and we'll get back to you within 24 hours.
About Us
About LifeSpan Europe
We are LifeSpan Europe, since 2019 we are European distributor of the brands LifeSpan Fitness and LifeSpan Workplace. It is our goal to get everyone moving and thus contribute to a healthy and happy life. You can easily do this at home, at your workplace or at the office.
We like to think along with everyone in fulfilling the wishes in the field of fitness equipment and active workplaces. This is also reflected in our customer base. Our customers are all different: from consumers to companies with a gym, but also fitness stores, universities and government institutions are our customers. Do you have specific wishes?
Contact us for the possibilities! International If you need fitness equipment, we'll bring it to you. It doesn't matter to us whether you live in Portugal, Bulgaria or Sweden.
We ourselves are located in Moordrecht (Netherlands) and we serve most of Europe through our international carriers. Our website and our marketplaces that we sell on are available in approximately 10 languages.
Our team Although we are a relatively young company, we have years of experience in the fitness industry, retail and web stores. We look forward to doing business with you!
Company data
LifeSpanEurope.com sells LifeSpan Fitness brand fitness equipment and LifeSpan Workplace equipment/active workstations.
Official Company Name: Europa Workplace & Fitness B.V.
Located at: Grote Esch 612, 2841 MJ Moordrecht (Netherlands)
Phone Number: + 31 (0)85 902 2245
Email: info@lifespaneurope.com
Website: www.lifespaneurope.com
Director: Ronald de Hoog
Chamber of Commerce: Rotterdam KvK no.80110819
VAT no.: NL8615.57.864.B.01
IBAN: NL97 ABNA 0882 7164 68
Dispute Resolution:
Via the European Commission platform (click here) in accordance with the Regulation on Online Dispute Resolution in Consumer Matters.
We are under no obligation to participate in a dispute resolution procedure before a consumer arbitration board.
About the LifeSpan brand
LifeSpan Europe makes health and wellness part of your daily life!
With the right fitness equipment in the right places, you can work on your health and fitness step by step in an enjoyable way.
We have products for everyone, of course for home and office use, but also on a semi-professional basis for hotels and businesses, or for professional use in physio and rehabilitation practices, personal trainers and gyms.
Choose quality, choose LifeSpan Europe!
LifeSpan products are all crafted with the finest, strongest, quietest and most durable materials and built with expert craftsmanship, we stand for quality - you can be sure that LifeSpan will not let you down.
So keep yourself fit, get in shape, cycle healthy or recover from an injury with our beautiful and high-performing range of fitness equipment.
Do you also want to be active in the office or your home workplace?
As the founder of active workplaces, LifeSpan also has desk treadmills, balance boards and desk bicycles in its range.
This way you can make the most of your precious time and prevent health problems. As our name implies, we are active throughout Europe. We like to collaborate alongside our customers and work together with local partners to provide the best possible service to everyone.
Leave a review
We are curious about your experience with us! Are you satisfied with our services and products?
Do you have areas for improvement that we can learn from?
We'd love to hear from you! Let us know via our TrustPilot page.
LifeSpan Club App
LifeSpan Fit connect LifeSpan Fitness equipment to track all your workout performance.
Overview well-known fitness metric reports by week, day or in real-time as you walk, run, and ride, It will not only show you time, calorie, distance etc., but also show each heart rate zone and more achievements in detail.
With the user's permission, LifeSpan Fit can sync data of workout summary (steps, calories and distance) to Google Fit.
Where to buy
Through you website - www.lifespaneurope.com
You can shop our full range of home fitness and office fitness products directly through us on our website
Marketplaces across Europe
LifeSpan products are available in various places. Here you see an overview of (online) points of sale.
Austria Lifespaneurope.com
Belgium Lifespaneurope.com Decathlon.be
Bulgaria Lifespaneurope.com
Czech Republic Lifespaneurope.com
Denmark Lifespaneurope.com
Estonia Lifespaneurope.com
Finland Lifespaneurope.com
France Lifespaneurope.com Decathlon.fr Gosport.fr Carrefour.fr Amazon.fr
Germany Lifespaneurope.com Decathlon.de Amazon.de
Hungary Lifespaneurope.com
Ireland Lifespaneurope.com
Italy Lifespaneurope.com
Lithuania Lifespaneurope.com
Latvia Lifespaneurope.com
Luxembourg Lifespaneurope.com
Netherlands Lifespaneurope.com Decathlon.nl Rhodos-shop.nl Amazon.nl
Poland Lifespaneurope.com Decathlon.pl
Portugal Lifespaneurope.com Decathlon.pt
Romania Lifespaneurope.com
Slovakia Lifespaneurope.com
Spain Lifespaneurope.com Decathlon.es Amazon.es
Sweden Lifespaneurope.com
United Kingdom (UK) Lifespaneurope.com Decathlon.co.uk Amazon.co.uk
Do you want to sell LifeSpan products?
LifeSpan Europe is open to partnerships to jointly sell LifeSpan Fitness and LifeSpan Workplace products. This can be done in several ways, each with their own percentage of margin or commission that can be earned.
Dealer
Do you have your own fitness store or web store for sports equipment? Then it is very interesting to also purchase products from LifeSpan. We can deliver our products throughout Europe, so that your store is also equipped with rock-solid treadmills, cross trainers, exercise bikes and more. Read more via the link below and request a dealer price list.
Dropshipment
Do you have an online store, want to sell our products, but you don't have the space to store them yourself, for example? You can sell all LifeSpan items on the basis of drop shipment: you make the sale, we will arrange the transport to your customer.
Affiliate
As LifeSpan we are affiliated with TradeTracker. Via this affiliate platform it is possible to automatically receive a feed of our products with current prices and stocks. Your transactions are measured via a tracking cookie and automatically paid out at the end of the month.
Product ranges
Technical support
Mounting tips
Manuals
Treadmills
LifeSpan Treadmill TR1200iT >> Click here for the manual
LifeSpan Treadmill TR2000iT >> Click here for the manual
LifeSpan Treadmill TR3000iT >> Click here for the manual
LifeSpan Treadmill TR4000iT >> Click here for the manual
LifeSpan Treadmill TR5500iT >> Click here for the manual
LifeSpan Treadmill TR6000iT >> Click here for the manual
LifeSpan Treadmill TR7000i >> Click here for the manual
LifeSpan Treadmill TR8000i >> Click here for the manual
LifeSpan Treadmill TR5500iM >> Click here for the manual
LifeSpan desk treadmill TR1200 >> Click here for the manual
LifeSpan desk treadmill TR5000 >> Click here for the manual
Ellipticals
LifeSpan cross trainer E2i >> Click here for the manual
LifeSpan cross trainer E3i >> Click here for the manual
LifeSpan cross trainer E5i >> Click here for the manual
Bikes
LifeSpan exercise bike C3i >> Click here for the manual
LifeSpan exercise bike C5i >> Click here for the manual
LifeSpan exercise bike C7000i >> Click here for the manual
LifeSpan exercise bike R3i >> Click here for the manual
LifeSpan exercise bike R5i >> Click here for the manual
LifeSpan exercise bike R7000i >> Click here for the manual
Life Span Solo bike >> Click here for the manual
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Lifespan Cycle Boxer >> Click here for the manual
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LifeSpan stretchpartner >> Click here for the manual
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Order spare parts
It can happen a part has been damaged and the device is no longer fit for use. It could be the console, the handles or the running surface that gets damaged.
If you're left with defect parts and in need of new spare parts for let's say your treadmill, cross trainer or exercise bike, please let us know.
We have a number of spare parts in stock. For the parts we don't have in stock we can contact the manufacturer.
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Treadmill desks safety features
Are Treadmill Desks Safe to Use in the Workplace?
First off, yes treadmill desks are safe to use. For the most part, walking on a treadmill desk poses all the same difficulties as walking elsewhere in an office, albeit with potentially more multitasking depending on the user. However, I'd like to think as a whole we are being more adapt to walking and multitasking what with the abundance and ease of cell phones. Rarely do you find someone walking down the street with a smartphone not tethered to their hand. Basically, walking on a treadmill desk while typing on your computer or while on a conference call is much like walking down the street while using your smartphone. In fact, without the added obstacles of other people, cars, bicyclers, etc. it is probably more safe.
Even so, we understand the concern for HR in adding them into the workplace. After all, walking while working is a fairly new concept and few people have had the opportunity to take a treadmill desk for a test drive so to speak. Because of this, at LifeSpan, we have added a variety of safety features to our treadmill desks.
Intelli-Guard
This LifeSpan exclusive feature recognizes when you stop walking and automatically Pauses the treadmill belt to ensure no one steps back on without recognizing the belt is moving.
Audible Safety Alert
Each LifeSpan treadmill desk comes with the audible safety alert enabled. This feature notifies the user when the treadmill is starting, as well as when the speed is being adjusted by producing a beeping sound. You may find this to be distracting and therefore are able to disable it through the treadmill desks personal settings.
Starting Speed of 0.4 MPH
Each LifeSpan treadmill desk starts out at a leisurely 0.4 mph. This is important for shared work spaces so users aren’t caught off guard by an accelerating belt. This safety feature can be disabled in personal settings, thereby allowing the treadmill to resume the previous speed.
Out of the box, the treadmill desks is set with a maximum speed of 2.0 MPH. However, this can be adjusted to 4.0 MPH if this is a concern. Again, this can be changed by accessing your personal settings.
Safety Key
As with standard fitness treadmills, treadmill desks also come equipped with a safety key located at the front of the console. The key can be fastened to your clothing so if for any reason you step away from the treadmill, the key will release, effectively turning off the treadmill.
Walking Belt Markings
The walking surface includes a white markings which will rotate with the belt to indicate belt movement. Since the motor is nearly silent at low speeds, this is essential to keep someone from being caught off guard by stepping onto a moving belt.
Lack of Incline
Private and government business's will not even consider a treadmill desk that offers an incline feature. Walking and working at an incline puts the user in a non-ergonomic position, which in turn, can cause discomfort and increases the risk of bodily harm.Also, the desk wouldneedto rise in unison with the treadmill, creating numerous design challenges.
Side Rails
LifeSpan treadmills come equipped with raised side rails on each side of the belt to allow the user to step on and off of the moving treadmill belt.
Treadmill Desk Setup
Like with any other piece of large furniture, you will want to make sure there is a wide girth of space surrounding the treadmill desk. Enough for you to get on and off the treadmill with ease as well enough room for coworkers to easily maneuver around. You will also want to make sure that any cords from the treadmill or other electronics are tucked away and aren't hanging out in the walking area for someone to potentially trip over.
To ensure stability, make sure both the treadmill and the desk are placed on a level surface. To help aid in this, the treadmill desk includes six leveling feet: one at each corner of the treadmill, and two located under the desk legs. These can be adjusted to help eliminate rocking created from placement on a non-level surface.
Whether you are using a LifeSpan DT5 or DT7 desk, or another standing desk, the desktop height should be set at a height ensuring proper ergonomics. In doing so you will avoid unnecessary strain on the joints, decreasing the potential of fatigue.
Treadmill Desk Tips
As with any other product, a treadmill desk should be used solely as it was manufactured to be used. Doing so will help eliminate unnecessary mishaps.
You'll want to wear comfortable attire if you plan on walking for large periods of time. This includes both shoes and clothing. I personally keep a pair of tennis shoes next to my desk that a switch into every time before I begin walking. I don't know how many times I've seen pictures of women wearing 3-inch heels while using a treadmill desk, but I would definitely advise against doing so. You will want to wear comfortable, breathable clothing. Even though you will most likely be walking somewhere between 1.5 and 2.0 MPH (and likely won't break a sweat,) walking for long periods in skin-tight clothing is never enjoyable.
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LifeSpan Fit App
How do I connect the app with my equipment?
Please watch the videos underneath the FAQs section on this page for instructions on how to connect your equipment.
The videos have instructions for devices with and without the bluetooth symbol.
If you are still having difficulties, please contact LifeSpan support at info@lifespaneurope.com.
Can I sync my data to Apple Health?
With user's permission, the LifeSpan Fit app can sync data or workout summaries to both Apple Health and Google Health.
What does the app track?
The LifeSpan Club app tracks all of your workout performance. It does a fitness report weekly, by day, or in real life time as you walk, run, or ride. It shows you time, calories, and distance. The app will also show you your heart rate zone and more achievements in detail.
My LifeSpan login isn't working, how do I fix this?
Your LifeSpan login that you used to register your machine is different from this login. In order to use the LifeSpan Club app you must create an account.